please wait verifying login information steam

The game client was unable to connect to the log-in server. Your Display Name is formatted as a name followed by four digits (for example, “Gamer.1234”) and is used in the game and on the forums to identify you while protecting the privacy of your email address. Make sure you’re using the email address associated with your account in the “Account Name” field, rather than your Display Name. If you have the 'Remember Password' box checked, please un-check this box and restart the client.Ĭlick here to reset your password, if needed. Please clear the password field and re-type it manually. This error normally occurs due to a password error. The error can occur both before and after you've already logged into the game, preventing you from logging in or disrupting your access to certain systems if you're logged-in when problems arise.

Įrror 42 indicates an interruption in your connection to the game's account servers, which handle everything from login to numerous social systems in the game, including guilds and chat. This is most commonly caused by firewall or router settings, security applications, or connecting through a campus network. The game client is unable to gain access to the log-in server at this time. This is often the case when trying to access Guild Wars with your Guild Wars 2 account or vice versa, and will often prevent you from accessing the game. Įrror 21 is a fairly rare error code that pops up when the game is unable to find a game account associated with your login information. Please contact Customer Support to provide them with your registered email address. The server was unable to authenticate your gameplay privileges. Make sure your computer's time and date are set correctly, then try again. The game client lost its connection to the server. This will happen whenever your connection to the game server is disrupted: whether due to an internet hiccup or triggered by a bug which causes the server to disconnect from the client. Please wait a few minutes before restarting the client and trying againĮrror 7 indicates a general disconnect from the game server. Here is a list of the most common error codes you'll encounter in Guild Wars 2: For more information about error codes, you can also visit the official Guild Wars 2 wiki page. To begin troubleshooting the problem, use the first number of the error code to reference the list of codes (and their recommended solutions) below.

While the first number represents the general error that occurred, the rest of the code is useful for the ArenaNet team as they diagnose the source of the problem:Įrror code : product : module : line : program

Each message includes a brief explanation of the problem followed by a four or five-digit number. Error codes are messages that appear in the game client and explain why the game isn’t working properly.

Please wait verifying login information steam